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VLOG 21: The State of the Art – Improving the Customer Experience

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Rick shares how to improve the customers’ experience in your company. You will learn about current results, 10 reasons companies fail to get better, the 5 cultural habits of customer driven companies, the key formula for success in any organization and details about the dramatic impact this can have on the bottom-line.

For more information on improving Customer Loyalty and to download a complimentary white paper, click here.


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